Device setup · 8 steps
Android / iOS IPTV setup
Setup is quickest on Android phones/tablets and iPhone/iPad: you download an IPTV player from the store, enter your details and start watching.
- Estimated time: 3-5 min
- 8 steps
- WhatsApp support
Before you start
What you need to have ready
- A device with Android 7 or later, or iOS 13 or later (some players may not work on older versions).
- A Google Play Store or Apple App Store account.
- An active IPTV subscription and the login details sent to you (M3U link or Xtream details: server address, username, password).
- A stable internet connection: at least 10 Mbps for SD, 15-20 Mbps for HD/FHD, 4 Mbps or more for 30K is recommended.
- If possible, connect the device with a network cable instead of Wi-Fi; this reduces stuttering, especially during live sports broadcasts.
Step-by-step setup
Android / iOS setup in 8 steps
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Play StoreApp Store
Open the store
Open Google Play on Android, or the App Store on iPhone/iPad.
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SearchIPTV player
Search for a player
Search for an app that supports M3U/Xtream, such as "IPTV Smarters", "GSE Smart IPTV", "TiviMate" (Android) or "IPTV Smarters", "GSE Smart IPTV" (iOS).
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UploadOpen
Download and open
Install the app; if it asks for notification and storage permissions, approve them.
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IntroXtream / M3U URL
Choose the login type
Select the "Xtream Codes API" or "M3U URL" option; which one you use depends on the details sent to you.
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ServerUsernamePassword
Enter the details
Enter the server/URL, username and password. If you are copying and pasting, make sure there are no spaces at the start or end.
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Log inLoad list
Sign in and load the list
After signing in, the list of channels, films and series is downloaded; this may take a few minutes.
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Live TVChannelPlay
Open a channel
Choose a category and start the channel; turn the phone sideways for full screen.
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CastMirror
Try screen casting (optional)
If you want to watch on a television, you can use Chromecast/AirPlay with the player's cast icon.
Tips
For more comfortable viewing
Remember that watching on mobile data will use up your allowance; prefer Wi-Fi at home.
Battery saver mode can cut background playback; turn it off while watching.
The same subscription may not work on several devices at the same time; pay attention to the number of devices in your package.
Update the player regularly; new versions fix bugs.
Troubleshooting
This may be where you are stuck
Common situations and their solutions. If it is not resolved, write to us.
Message us on WhatsAppThe app does not load the list.
Enter the details again and check your internet; close and reopen the app and refresh the list.
I can't find an app on iPhone.
There are a few players in the App Store that support M3U/Xtream; choose one with a high rating in the search results. If you can't find one, write to us on WhatsApp.
Channels keep freezing.
Check the Wi-Fi signal and move closer to the modem; if that doesn't work, increase the buffer time in the player settings.
There is picture but no sound.
Make sure the device is not in silent mode; change the audio track/language setting in the player.
How do I move it to another phone?
It is enough to follow the same steps on the new device and enter the same details.
After setup
Final checklist
- 1Open a few channels and check the picture and sound.
- 2Star your favourite channels in the player to make a short list.
- 3Note down the details in a safe place; do not share your subscription with others.
Let's do the setup together
Tell us your Android / iOS model and send a screenshot; we will complete the steps together with you.